About Folding Tables UK

Folding Tables UK strives to offer the highest quality folding tables on the market today. We provide superior service to our customers including prompt order processing and fast deliveries with an easy-to-use on-line store. Our experience in this business and commitment to excellence have earned us the reputation as the best in this area.

 

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OUR CUSTOMERS

We have supplied folding tables and chairs to individuals and major clients throughout the UK, our customers include regional health authorities, education authorities, councils, ministry of defence, industry, village halls and community centres, retail trade, restaurants, pubs and clubs, holiday parks, exhibition organisers, rental companies and thousands of individuals needing folding furniture for their home and garden.

Quality – Experience – Service

Folding Tables UK Ltd is the largest specialist supplier of folding furniture in the UK, it is all we do and we are well known in the industry as the clear best in our field offering a huge choice and the largest stocks all at the best prices backed by a high quality customer service.


OUR PRODUCTS

Quality Guarantee
Our products are carefully specified by us and are not generic, low grade products that you might see in other outlets, we use high grade materials such as steel and HDPE polymers and high grade plywood and veneers.  Folding Tables UK Ltd products are backed with a comprehensive set of services and guarantees.  We are proud to stand by the claims we make for our products and are committed to high standards of quality and service.

Great Range
We have tables for almost every purpose and if you can’t find what you are looking for don’t hesitate to ask us, we have much more than is shown in this website.

Amazing Value
You’ll see from our price list that our products represent great value for money, often less than half or even a quarter the price of many brands.

OUR SERVICE

Fast, Efficient Service - Deliveries

Many products in this website are available from stock and these will be delivered to you in 2-3 working days for all orders received before 12 noon to most mainland UK addresses excluding the following locations: FK18, FK19, HS(all), IM(all), IV(all), KA (all) KW(all), PA20-88, PH17-50, PO30-40, TR21-25, ZE1-3 and any non-mainland UK address.  Deliveries to these excluded locations will cost more and take longer, IF YOU REQUIRE DELIVERY TO THESE LOCATIONS please call us for a price and delivery times on 01787 379828 please do not book on-line.

Next Day Delivery
If you require next day delivery, Saturday delivery or delivery before 10.00am or 12 noon then we can arrange this for an extra charge if you place your order before 11.00am by phone, please call us for a price and delivery times on 01787 379828.  Please remember that it is not possible to give a 100% guarantee of an on time deliivery, the best we can obain from any UK carrier is 98%.

Delivery Delays

During special times of year such as Christmas, New Year and during transport disruption such as adverse weather, strikes, fuel shortages, congestion etc. deliveries will inevitably take longer.  All we can guarantee is that we have loaded your order onto the lorry on time (assuming it arrives), we can provide tracking numbers so you can see on the delivery company’s website the status of your delivery.

Refund Policy
If you are in mainland UK and if you find a fault with your product you can return it immediately for repair , if we cannot repair it we will give you a replacement, if no replacement is available we will give you a full refund (excluding delivery charges). If you are returning it because it is not what you want for some reason then, as long as it is in its original condition and packaging, you may return it within 14 days of receipt and we will refund the value of the goods less a re-stocking charge and the delivery charge. The restocking charge will be dependent on the re-stocking charge charged to us by the manufacturers, it is typically 8-10 GBP or 15% of the value of the goods costing less than 20.00 GBP.

If you are not in mainland UK the cost of collection and reshipping often nearly as much as or even exceeds the cost of the table and for this reason we are unable to provide the same level of support.  For these customers whose table is damaged and still usable we are happy to offer a discount off the price.


Special Instructions

Many customers ask us for special instructions to be conveyed to the delivery driver eg asking him to call before delivery or to leave goods in specific places if out etc.  We can put these instructions on our on-line shipping booking form but we cannot guarantee that the driver will comply with the instructions, they are not obliged to do so, all they are obliged to do is to deliver the goods on time and get a signature from the recipient.  We can only guarantee that we have made the booking correctly and that we have loaded the goods onto the carrier’s van on time, we have no control over the internal operations of another company’s organisation.

What if you are not in when the delivery is attempted?
If you are not in when the goods are delivered, the goods will not be left, a signature is required.  It is the only way we can guarantee that the goods have been delivered.  If out the driver will leave a card and attempt once (sometimes twice) more to deliver the goods.  If you are out for the subsequent attempts the goods will be retained at the delivery company’s depot for about 2 days awaiting your call.  If you do not call the goods will be returned to us, this incurs a return delivery charge of £14-20 per package to us. If you subsequently call us requesting the goods you will be charged the return delivery charge plus a new delivery charge.


Out of Stock Items

If a product is temporarily out of stock we will send you an e-mail or call you to advise you of the approximate delivery time.  We will also offer you an opportunity to cancel or your order or to amend your order with an alternative product.

Damage in Transit & Receiving Goods
Our carriers insist that the goods supplied by us are inspected prior to signing the acceptance note presented by the driver.  Signing this note indicates that they have been received in perfect condition.  Signing for a delivery means that you will not be able to make a subsequent claim for goods damaged in transit. If you find a fault or if you do not have time to sign the delivery driver’s note or if you have someone else receiving the goods for you, write ‘DAMAGED’ on the driver’s note.  All tables are inspected at our factory before dispatch are are shipped undamaged.
Claims for damage MUST BE received within 7 days of receipt of your goods, the carriers will not accept any claims after this.

During transit it is to be expected that occasionally a screw or fastening will shake loose, we would reasonably  expect that the recipient would be able to effect such a minor repair themselves, we regret that we cannot give refunds for minor defects such as this.  We will be very happy to provide telephone assistance if required.

Special Deals for Volume Orders
Many of our larger customers will want to buy a large number of Tables in a single drop or scheduled over a year.  For these customers we can tailor a special price and delivery package for you.

If you have any questions related to our online catalogue or any of our folding tables or wish to pay by credit card over the phone or by cheque or bank transfer, please contact us at 01787 379828 or e-mail us on sales@foldingtablesuk.com .

When you have finished shopping you can select CHECKOUT, this will link directly to the secure payment pages simply complete the required information and your purchase will be confirmed by e-mail. We use one of the world’s largest e-commerce credit card processing organisations.

If you think you have made a mistake please do not worry, just call us on  01787 379828  or e-mail us and we can quickly arrange a refund or make an amendment for you.

Alternative Payment Methods 
Paying by cheque
If you prefer to pay by cheque or to transact using your credit card by phone just call  01787 379828  and we will confirm the prices for you and take your details. Please make your cheque payable to ‘Folding Tables UK’ and post it, together with a note describing your order and giving your delivery address and telephone number to:

Folding Tables UK Ltd
1-3 Ballingdon Hill Industrial Estate
SUDBURY
Suffolk
CO10 2DX
UK

Paying by bank transfer
You may make bank transfer payments direct to our bank, contact us for details.

VAT
Our VAT Registration number is: 995 2948 52

FOR FULL DETAILS OF OUR TERMS AND CONDITIONS, COMPANY DETAILS & BANK DETAILS please call or email us

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2-Year Limited Warranty Information
Two-Year Limited Warranty
FOLDING TABLES UK Ltd("FOLDING TABLES UK") warrants only to the original purchaser of this product from a Folding Tables UK-authorised reseller or distributor that this product will be free from defects in material and workmanship under normal use and service for two years after date of purchase. Folding Tables UK reserves the right, before having any obligation under this limited warranty, to inspect the damaged Folding Tables UK product, and all costs of shipping the Folding Tables UK product to Folding Tables UK for inspection shall be borne solely by the purchaser. In order to recover under this limited warranty, Purchaser must make claim to Folding Tables UK within 7 days of occurrence, and must present acceptable proof of original ownership (such as original receipt, warranty card registration, on-line registration, or other documentation Folding Tables UK deems acceptable) for the product. FOLDING TABLES UK, at its option, shall repair, refund or replace the defective unit covered by this warranty. Please retain the dated sales receipt as evidence of the original purchaser's date of purchase. You will need it for any warranty service. In order to keep this limited warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying this warranty. This limited warranty does not cover any damage due to accident, misuse, abuse or negligence. This limited warranty is valid only if the product is used with the equipment specified on the product box. This limited warranty is non-transferable and does not apply to any purchaser who bought the product from a reseller or distributor not authorized by Folding Tables UK, including but not limited to purchases from internet auction sites. This warranty does not affect any other legal rights you may have by operation of law. Contact FOLDING TABLES UK at www.FoldingTablesUK.com or at one of the technical support numbers listed below for warranty service procedures.
DISCLAIMER OF WARRANTY
EXCEPT FOR THE LIMITED WARRANTY PROVIDED HEREIN, TO THE EXTENT PERMITTED BY LAW, FOLDING TABLES UK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT THAT ANY IMPLIEDWARRANTIES MAY NONETHELESS EXIST BY OPERATION OF LAW, ANY SUCH WARRANTIES ARE LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAYNOT APPLY TO YOU.
LIMITATION OF LIABILITY
REPAIR OR REPLACEMENT OF THIS PRODUCT, AS PROVIDED HEREIN, IS YOUR EXCLUSIVE REMEDY. FOLDING TABLES UK SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST REVENUES, LOST PROFITS, RENTAL OF REPLACEMENT EQUIPMENT, DOWNTIME, DAMAGE TO PROPERTY, AND THIRD-PARTY CLAIMS, ARISING OUT OF ANY THEORY OF RECOVERY, INCLUDING WARRANTY, CONTRACT, STATUTORY OR TORT. NOTWITHSTANDING THE TERM OF ANY LIMITED WARRANTY OR ANY WARRANTY IMPLIED BY LAW, OR IN THE EVENT THAT ANY LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL FOLDING TABLES UK'S ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAYNOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE.